FAQ
Straight answers, no fine print.
If something isn't ready yet, you'll read it that way here.
What is FieldNexo, and who is it for?
FieldNexo is work-management software for small service businesses. It keeps your customers, estimates, schedule, job photos, invoices, and payments in one place instead of spread across text messages, a notebook, and your camera roll. It's built for the owner who is still doing the work — one person with a truck, or an owner with a small crew. Plumbing, HVAC, electrical, appliance repair, handyman work, landscaping, cleaning, pools, pest control, painting, remodeling, flooring, roofing. It runs on the phone and on the computer, in English and in Spanish.
Will it work for my trade?
If your business runs on customers, estimates, scheduled jobs, photos, and invoices, it works. Service and repair, recurring route work, and small projects are the three flows it fits best. It isn't large-project, payroll, or accounting software.
Do I need a computer?
No. You can run FieldNexo entirely from the phone. If you also want the computer, sign in with the same email and choose the same business. No pairing code, no sync button.
Does it work without internet?
After signing in with a connection, the phone can save a limited copy of recent work allowed by your access. For field users, this is assigned work and related details permitted by their role. The saved copy can be reopened without a connection for up to 12 hours after it was saved. Supported notes, completion steps, and text updates queue until access returns; you may need to sign in again or resolve a conflict before an update is accepted. Photos and files need a connection. This is not full offline access to every feature or record.
Does the tool offer route planning?
Yes. Routes is a daily work route planning tool that helps you organize the day and set the routing for your team and vehicles. It's an optional add-on built for businesses with crews. Plan availability will be listed before signup opens. Everything else — customers, calendar, jobs, billing, field work — runs without it.
Do I have access to all my company information?
Yes, whenever you want. A complete backup in open JSON and CSV, with photos, files, a manifest, and checksums. There are also customer CSV, job CSV, and QuickBooks Online files.
Can each person work in their own language?
Yes. The whole app is built in English and in Spanish — every screen, every button, the in-app guide and the FAQ. Each person picks the language for their own account and can switch it on the phone or on the computer. Changing it doesn't change anyone else's screen.
Does it translate my invoices and estimates?
A customer's Preferred language setting controls FieldNexo's standard estimate and invoice messages, the shared customer pages, and generated invoice PDFs. Text you enter yourself — such as customer names, line items, and notes — stays exactly as written, so review each document before sending it.
Is there Spanish support?
The in-app guide and FAQ are available in Spanish. Dedicated Spanish support, including the planned WhatsApp option, isn't connected yet. When it is, we'll say so here.
What does the service cost?
Solo is $29.99 per month or $299.99 per year. Pro is $44.99 per month or $449.99 per year. Elite is $64.99 per month or $649.99 per year. Annual billing saves about 17%, approximately two months free. Every plan includes the same core features; the differences are the number of users and the storage allowance for photos and files: Solo includes 10 GB, Pro 50 GB, and Elite 100 GB. Storage is shared across the business and does not reset monthly. See the pricing page. Public signup and billing are not open yet.
Can I use it yet?
Not open to the public yet. If you'd like to be considered for early access, leave your email and we'll be in touch.
Still have a question?
Leave your email. We'll tell you when the next group opens, and you can reply to that email with whatever you want to know.